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FAQs

Find answers to our Frequently Asked Questions.
If your query isn't here, send us a message.

Please check booking ticket link for details

e-tickets are issued to the email that is provided at the time of booking.

Please check individual event/venue ticket links for parking purchase information.

No seating, however you are welcome to bring your own camping chairs and picnic blankets. You may be asked to fold away camping chairs when not in use.

Toilets are available at all events including disabled toilets and urinals.

On the day bookings can be taken on site at our box office or purchased online if there is any availability.

You cannot bring your own food and drink into the festival (unless for medical requirements and you have evidence from a medical practitioner). However, we have fully stocked bars and a range of street food vendors on site.

There is no re-admittance at any time.

On arrival, please have your tickets ready to show on your phone or printed off.

Yes. We are currently receiving applications for Local Craft Traders, Local Hot Food Traders and Local Cold Food Traders (not alcohol, ice cream or hot drinks). Please email.

Buy tickets for any of our venues via the BOOK buttons on this Website.

We are committed to providing an enjoyable and safe experience when you visit Monster Country Festival. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please email us. We aim to respond to all complaints within 21 days from receiving them. We will not pass your details on to any other organisation.

Cash and card are both accepted by food vendors, the bar is card only.

Bag and body searching is a condition of entry and anyone found to be in possession of any of the below items cannot enter the event.
Opened water bottles or drinks bottles. However, you may bring an empty reusable water bottle
Alcohol, including alcohol in a sealed bottle
Illegal drugs and narcotics including drug paraphernalia and nitrous oxide
Any bladed article or offensive weapons including ‘pepper spray’
Fireworks, explosives or flares
Needles or sharp objects, with the exception of medications such as epi-pens or insulin
Glass
Flags or poles
Air horns or drones
Tents or gazebos
Trolleys
Umbrellas
Hi-Vis waistcoats, jackets or vests
Bicycles or scooters
Unmanned aerial vehicles (aka Drones)
Sports equipment
Lawn games
Balls
Pets (unless they are working dogs in livery)
Any articles that could cause harm to the public or property
ANY PROHIBITED ITEMS WILL BE THROWN AWAY, WE TAKE NO RESPONSIBILITY FOR ANY ITEMS.

No. This is a day festival with no camping.

Smoking/vaping is permitted in the open air but please be respectful to other festival goers.

Only assistance dogs are allowed onsite and they must be working i.e. in their livery.

Feel free to get in touch via email.